Quick Answers (Faq's)

Frequently Asked Questions – Purchasious.com

❓ What is Purchasious.com?

Purchasious.com is an online ecommerce store offering a wide range of products across various categories, including fashion, accessories, beauty items, and more. We provide Cash on Delivery service all over Pakistan.

🛒 How do I place an order?

Placing an order on Purchasious.com is simple:

  • Browse through our categories

  • Select the products you want

  • Add them to your cart

  • Proceed to checkout

  • Follow the on-screen instructions to complete your purchase.

📦 Do you offer "Open Before Payment"?

No, we usually do not offer open-before-payment.
However, if you wish to open and check the parcel before paying, you must pay Rs. 200/- in advance online. The remaining payment is collected at the time of delivery.
For more details, WhatsApp us at 0320-8455445.

💳 What payment methods do you accept?

We accept:

  • Cash on Delivery

  • Advance payment via Bank Transfer, Easypaisa, or JazzCash
    For details, contact us via WhatsApp: 0320-8455445

⏱ How long will it take to receive my order?

Delivery times vary by location:

  • Lahore: Usually within 2 days

  • Other cities: 3 to 5 business days

🔒 Is buying online safe?

Yes, buying online is safe if you:

  • Shop from trusted websites like Purchasious.com

  • Use secure payment methods

  • Avoid suspicious or overly cheap offers

📍 Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your order on our delivery partner’s website.

🔁 What is your exchange policy?

We offer a hassle-free exchange policy. If the product you received:

  • Is not as shown in the picture, or

  • Has any defect
    You can request an exchange within 7 days of delivery. The item must be unused and returned with original tags and packaging.
    For full details, visit our Exchange Policy page.

📞 How do I contact customer service?

You can reach us through the Contact Us page, or:

We’re here to assist you with any questions or concerns.

✅ Are your products genuine?

Yes, we guarantee the authenticity of our products. All items are sourced from reputable suppliers and meet our internal quality standards.

🎁 Do you have promotions or discounts?

Yes! We regularly run promotions and discount offers.
Stay updated by:

  • Visiting our website

  • Subscribing to our newsletter

  • Following us on social media

👉 Current Offer: Flat 30% OFF on our entire collection!